The KSA is committed to building a culturally diverse team and strongly encourages applications from minorities, individuals with disabilities, and veterans.
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Position Description
Serve as a collaborative professional committed to meeting the needs of the Kendall Square community through support of KSA staff, membership, development, communications, and programming, including events.
This is a full-time position with some schedule flexibility. The expectation is the equivalent of four days/week in office with the option to work remotely one day. Occasional evening and weekend work is required. This position reports to the Executive Director.
Primary Responsibilities
MEMBERSHIP SUPPORT (65%)
- Support the stewardship of KSA members on a regular basis, delivering membership benefits and responding to member needs
- Lead stewardship of KSA nonprofit members, which include:
- Build and maintain relationships with nonprofit and community organizations based or active in Cambridge, particularly Kendall Square, whose missions align with the KSA or who are supported by KSA members
- Engage regularly with nonprofit and community organization members and build collaborative relationships with those members
- Identify appropriate opportunities to collaborate and/or support nonprofit and community organization members
- Manage thoughtful, regular communications with nonprofit and community organization members
- Support the VP, Strategy & Operations in planning and execution of community events (Winter and Summer)
- Support Membership Renewal and New Member Campaigns
- Research membership prospects
- Actively manage notes in our CRM system, Copper
- Assist with scheduling meetings
- Maintain and update Copper, the KSA’s customer relationship management software
MEDIA SUPPORT (20%)
- Support the Communications Director, with guidance from the Executive Director, on responsibilities such as:
- Generate creative social media content (currently Instagram and LinkedIn), with stories that highlight the innovations, people, and vibrancy of the Kendall community, and amplifying KSA members’ social media
- Maintain the Kendall Calendar with KSA and member events
- Respond to relevant news on what’s happening in Kendall
- Assist in curating content for @KendallNow newsletter
- Monitor and report on organic content performance (e.g., Google, MailChimp analytics), synthesize findings and present them to the team, and propose iterations on content strategy based on insights
- Support the maintenance of an easily accessible digital system of content assets
- Track news on KSA members, prospective members, and related organizations and individuals
OFFICE MANAGEMENT AND SUPPORT (15%)
- Manage office supplies, vendor relationships and subscriptions
- Maintain KSA internal calendar/schedule
- Support KSA events and programming as requested
- Support the Executive Director as requested
Qualifications
- Strong research, writing, and analytical skills
- Strong organizational skills – multitasking effectively and managing time well is essential to the work of this role
- Strong relationship-building skills
- Facility with a range of software and publishing platforms (WordPress experience a plus)
- Experience in and eagerness to learn about Kendall Square corporations, research, membership and website development, and marketing
- Ability to think outside the box about ways to improve impact of the mission
- Can work successfully cross functionally with others on the team
Compensation
$45,000 – $55,000
Submission Details
If interested, please email hello@kendallsquare.org, with one PDF document (no more than three pages) that includes:
- Cover letter
- Resume
This position was posted on April 7, 2023.