Careers

The KSA is committed to building a culturally diverse team and strongly encourages applications from minorities, individuals with disabilities, and veterans.

  • Position Description

    Serve as a collaborative professional committed to meeting the needs of the Kendall Square community through support of KSA staff, membership, development, communications, and programming, including events.

    This is a full-time position with some schedule flexibility. The expectation is the equivalent of four days/week in office with the option to work remotely one day. Occasional evening and weekend work is required. This position reports to the Executive Director. 

    Primary Responsibilities

    MEMBERSHIP SUPPORT (65%)

    • Support the stewardship of KSA members on a regular basis, delivering membership benefits and responding to member needs
    • Lead stewardship of KSA nonprofit members, which include: 
      • Build and maintain relationships with nonprofit and community organizations based or active in Cambridge, particularly Kendall Square, whose missions align with the KSA or who are supported by KSA members
      • Engage regularly with nonprofit and community organization members and build collaborative relationships with those members
      • Identify appropriate opportunities to collaborate and/or support nonprofit and community organization members
      • Manage thoughtful, regular communications with nonprofit and community organization members
      • Support the VP, Strategy & Operations in planning and execution of community events (Winter and Summer)
    • Support Membership Renewal and New Member Campaigns
      • Research membership prospects
      • Actively manage notes in our CRM system, Copper
      • Assist with scheduling meetings 
    • Maintain and update Copper, the KSA’s customer relationship management software

     

    MEDIA SUPPORT (20%)

    • Support the Communications Director, with guidance from the Executive Director, on responsibilities such as:
      • Generate creative social media content (currently Instagram and LinkedIn), with stories that highlight the innovations, people, and vibrancy of the Kendall community, and amplifying KSA members’ social media
      • Maintain the Kendall Calendar with KSA and member events
      • Respond to relevant news on what’s happening in Kendall
      • Assist in curating content for @KendallNow newsletter
    • Monitor and report on organic content performance (e.g., Google, MailChimp analytics), synthesize findings and present them to the team, and propose iterations on content strategy based on insights
    • Support the maintenance of an easily accessible digital system of content assets
    • Track news on KSA members, prospective members, and related organizations and individuals

     

    OFFICE MANAGEMENT AND SUPPORT  (15%)

    • Manage office supplies, vendor relationships and subscriptions
    • Maintain KSA internal calendar/schedule 
    • Support KSA events and programming as requested
    • Support the Executive Director as requested

    Qualifications

             

    • Strong research, writing, and analytical skills
    • Strong organizational skills – multitasking effectively and managing time well is essential to the work of this role
    • Strong relationship-building skills
    • Facility with a range of software and publishing platforms (WordPress experience a plus)
    • Experience in and eagerness to learn about Kendall Square corporations, research, membership and website development, and marketing 
    • Ability to think outside the box about ways to improve impact of the mission
    • Can work successfully cross functionally with others on the team

    Compensation

    $45,000 – $55,000

    Submission Details

    If interested, please email hello@kendallsquare.org, with one PDF document (no more than three pages) that includes:

    • Cover letter
    • Resume

    This position was posted on April 7, 2023. 

    The Kendall Square Association maintains a policy requiring employees to be fully vaccinated against COVID-19. Newly hired employees must show proof of full vaccination status prior to their employment start date. As an equal opportunity employer, we will provide reasonable accommodation to those unable to be vaccinated for medical or religious reasons in accordance with applicable laws.

    At KSA, we are committed to diversity, equity, and inclusion because we are passionate about helping our members achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. KSA is committed to providing equal opportunities. We serve diverse organizations and are committed to non-discrimination. KSA will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusion from employment, or employment opportunities (including hiring, assignment, performance assessment, and promotion) on the basis of race, color, religion, national origin, citizenship, ancestry, gender (including pregnancy), gender identity, age, disability, marital status, sexual orientation, expression, veteran’s status or other protected characteristics or status.