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The KSA is committed to building a culturally diverse team and strongly encourages applications from minorities, individuals with disabilities, and veterans.

  • Position Description

    Serve as a collaborative professional committed to meeting the needs of the Kendall Square community through support of KSA staff, membership, development, communications, and programming, including events.

    This is a full-time position with some schedule flexibility. The expectation is the equivalent of four days/week in office with the option to work remotely one day. Occasional evening and weekend work is required. This position reports to the Executive Director. 

    Primary Responsibilities


    • Support the stewardship of KSA members on a regular basis, delivering membership benefits and responding to member needs
    • Lead stewardship of KSA nonprofit members, which include: 
      • Build and maintain relationships with nonprofit and community organizations based or active in Cambridge, particularly Kendall Square, whose missions align with the KSA or who are supported by KSA members
      • Engage regularly with nonprofit and community organization members and build collaborative relationships with those members
      • Identify appropriate opportunities to collaborate and/or support nonprofit and community organization members
      • Manage thoughtful, regular communications with nonprofit and community organization members
      • Support the VP, Strategy & Operations in planning and execution of community events (Winter and Summer)
    • Support Membership Renewal and New Member Campaigns
      • Research membership prospects
      • Actively manage notes in our CRM system, Copper
      • Assist with scheduling meetings 
    • Maintain and update Copper, the KSA’s customer relationship management software



    • Support the Communications Director, with guidance from the Executive Director, on responsibilities such as:
      • Generate creative social media content (currently Instagram and LinkedIn), with stories that highlight the innovations, people, and vibrancy of the Kendall community, and amplifying KSA members’ social media
      • Maintain the Kendall Calendar with KSA and member events
      • Respond to relevant news on what’s happening in Kendall
      • Assist in curating content for @KendallNow newsletter
    • Monitor and report on organic content performance (e.g., Google, MailChimp analytics), synthesize findings and present them to the team, and propose iterations on content strategy based on insights
    • Support the maintenance of an easily accessible digital system of content assets
    • Track news on KSA members, prospective members, and related organizations and individuals



    • Manage office supplies, vendor relationships and subscriptions
    • Maintain KSA internal calendar/schedule 
    • Support KSA events and programming as requested
    • Support the Executive Director as requested



    • Strong research, writing, and analytical skills
    • Strong organizational skills – multitasking effectively and managing time well is essential to the work of this role
    • Strong relationship-building skills
    • Facility with a range of software and publishing platforms (WordPress experience a plus)
    • Experience in and eagerness to learn about Kendall Square corporations, research, membership and website development, and marketing 
    • Ability to think outside the box about ways to improve impact of the mission
    • Can work successfully cross functionally with others on the team


    $45,000 – $55,000

    Submission Details

    If interested, please email, with one PDF document (no more than three pages) that includes:

    • Cover letter
    • Resume

    This position was posted on April 7, 2023.