When to Return to Main Street? Small Businesses in the Digital Age

As a result of the Covid-19 pandemic, many small business owners pivoted to virtual offerings or delivery services in the last two years. As we enter the next phase of coping with the virus with a larger return to public life, one might ask: When is it time to consider opening up a physical shop (again)? In this panel discussion, Globe business reporter Jon Chesto will talk with CEO of NAIOP Massachusetts, Tamara Small; Former General Manager of Villa Mexico Cafe and Founding Member Mass Restaurants United, Bessie King; and President & CEO of Greater Boston Chamber of Commerce, Jim Rooney on the decision to move back to brick-and-mortar, or expand in other ways.